{"id":9339,"date":"2018-05-01T08:07:30","date_gmt":"2018-05-01T08:07:30","guid":{"rendered":"https:\/\/hongo.themezaa.com\/?page_id=9339"},"modified":"2022-03-04T10:14:50","modified_gmt":"2022-03-04T10:14:50","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/villavicenciodesign.com\/nb\/returns-and-refunds\/","title":{"rendered":"BETALINGER OG RETUR"},"content":{"rendered":"<section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"alt-font heading-style-3 vc_custom_1622726586783  hongo_responsive_1622726586784 heading-1 hongo-section-heading hongo_font_1622726586782\">Retur<\/div><div class=\"text-block-content hongo-text-block-1 vc_custom_1646388864244 last-paragraph-no-margin\"><p class=\"p1\" style=\"text-align: left;\">Villavicencio Design tillater retur og refusjon dersom det mottatte produktet ikke er i henhold til produktkvalitetsstandarden eller hvis det mottatte produktet ikke stemmer overens med det bestilte produktet (feil farge, st\u00f8rrelse osv.) i henhold til avbestillingsloven. For \u00e5 starte returprosedyren, vennligst s\u00f8rg for f\u00f8lgende:<\/p>\n<ul class=\"ul1\" style=\"text-align: left;\">\n<li class=\"li1\">Varen er ubrukt, kan selges videre, uskadet (ingen flekk, slitasjemerker), og alle merker er inkludert.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Kj\u00f8per m\u00e5 informere selger om at han\/hun vil ut\u00f8ve denne retten innen 14 dager etter angrefristens start. Denne fristen inkluderer alle kalenderdager. Dersom perioden utl\u00f8per p\u00e5 en l\u00f8rdag, s\u00f8ndag eller helligdag, forlenges perioden til neste virkedag.<\/p>\n<\/div><div class=\"alt-font heading-style-1 vc_custom_1623073811844  hongo_responsive_1623073811847 heading-2 hongo-section-heading hongo_font_1623073811844\">Defekte varer: Kj\u00f8pers rettigheter og frist for \u00e5 varsle<\/div><div class=\"text-block-content hongo-text-block-2 vc_custom_1623074428318 last-paragraph-no-margin\"><p>Hvis varene er defekte, m\u00e5 du gi oss beskjed om at du \u00f8nsker \u00e5 p\u00e5berope deg mangelen innen rimelig tid etter at mangelen ble oppdaget. Det m\u00e5 gj\u00f8res <strong>innen to m\u00e5neder<\/strong> etter at feilen ble oppdaget. Notis kan gis senest to \u00e5r etter at du tok varen i besittelse. Dersom varene eller deler av disse er ment \u00e5 vare vesentlig lenger enn to \u00e5r, forlenges denne fristen til fem \u00e5r.<\/p>\n<p>Dersom varen har en mangel og dette er en produksjonsfeil, eller til forhold fra kj\u00f8pers side, kan du i henhold til forbrukerkj\u00f8psloven kapittel 6 holde tilbake kj\u00f8pesummen, velge mellom reparasjon og utskifting, kreve et prisavslag, kreve at kontrakten sies opp og\/eller kreve erstatning fra oss, etter de aktuelle forhold.<\/p>\n<p>Melding b\u00f8r gis til oss skriftlig. Du kan kontakte oss ved \u00e5 sende oss en e-post til <strong>support@villavicenciodesign.com\u00a0<\/strong>eller p\u00e5 v\u00e5r\u00a0<strong><a href=\"https:\/\/villavicenciodesign.com\/index.php\/contact-us\/\">kontaktside<\/a><\/strong>.<\/p>\n<\/div><div class=\"alt-font heading-style-1 vc_custom_1622725747418  hongo_responsive_1622725747420 heading-3 hongo-section-heading hongo_font_1622725747417\">Angrefristen starter som f\u00f8lger:<\/div><div class=\"text-block-content hongo-text-block-3 vc_custom_1622726670174 last-paragraph-no-margin\"><ul>\n<li style=\"text-align: left;\">Ved kj\u00f8p av enkeltvarer vil angrefristen begynne dagen etter at varene er mottatt.<\/li>\n<li style=\"text-align: left;\">Dersom et abonnement selges, eller kontrakten inneholder vanlig levering av identiske varer, begynner perioden dagen etter at f\u00f8rste forsendelse er mottatt.<\/li>\n<li style=\"text-align: left;\">Best\u00e5r kj\u00f8pet av flere leveranser, starter fristen dagen etter at endelig levering er mottatt.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Angrefristen vil bli forlenget til 12 m\u00e5neder etter utl\u00f8pet av den opprinnelige perioden dersom selgeren ikke informerer kj\u00f8peren om angreretten og standard angreskjema f\u00f8r avtaleinng\u00e5elsen. Dette vil ogs\u00e5 gjelde dersom informasjonen om vilk\u00e5r, frister og prosedyrer for \u00e5 ut\u00f8ve angreretten er utilstrekkelig. Men dersom den n\u00e6ringsdrivende gir denne informasjonen i l\u00f8pet av disse 12 m\u00e5nedene, slutter angrefristen 14 dager etter den dagen Kj\u00f8per mottok informasjonen.<\/p>\n<p style=\"text-align: left;\">N\u00e5r angreretten gj\u00f8res gjeldende, skal varen returneres til Selger innen rimelig tid og senest 14 dager etter at det er gitt melding om intensjon om \u00e5 ut\u00f8ve retten. Kj\u00f8per m\u00e5 dekke de direkte kostnadene forbundet med retur av varene, med mindre annet er avtalt eller selger ikke har informert kj\u00f8per om at de m\u00e5 dekke returkostnadene. Selger kan ikke fastsette gebyrer for Kj\u00f8pers bruk av angreretten.<\/p>\n<p style=\"text-align: left;\">Kj\u00f8per kan kontrollere eller teste varene p\u00e5 hensiktsmessig m\u00e5te for \u00e5 fastsl\u00e5 varens art, egenskaper og funksjon uten \u00e5 p\u00e5virke angreretten. Dersom kontrollen eller testingen g\u00e5r utover det som er rimelig og n\u00f8dvendig, kan Kj\u00f8per v\u00e6re ansvarlig for eventuell reduksjon i varens opprinnelige verdi.<\/p>\n<p style=\"text-align: left;\">Selger er forpliktet til \u00e5 betale tilbake kj\u00f8pesummen til Kj\u00f8per uten ugrunnet opphold, og senest 14 dager etter at Selger mottok varsel om Kj\u00f8pers beslutning om \u00e5 benytte angreretten. Selger har rett til \u00e5 beholde tilbakebetalingen inntil han har mottatt varen fra Kj\u00f8per, eller inntil Kj\u00f8per har dokumentert at varen er sendt tilbake.<\/p>\n<p class=\"p1\" style=\"text-align: left;\">Vi anbefaler til alle v\u00e5re kunder hvis du er i tvil om st\u00f8rrelsen \u00e5 bes\u00f8ke v\u00e5r st\u00f8rrelses guide eller kontakte oss.<\/p>\n<\/div><div class=\"alt-font heading-style-1 vc_custom_1622726683479  hongo_responsive_1622726683481 heading-4 hongo-section-heading hongo_font_1622726683478\">Konfliktl\u00f8sning<\/div><div class=\"text-block-content hongo-text-block-4 last-paragraph-no-margin\"><p>Krav m\u00e5 rettes til selgeren innen en rimelig tidsramme i samsvar med seksjonene 9 og 10. Partene skal fors\u00f8ke \u00e5 l\u00f8se eventuelle tvister utenfor retten. Dersom dette ikke lykkes, kan Kj\u00f8per kontakte Forbrukertilsynet for mekling. Forbrukertilsynet kan n\u00e5s p\u00e5 (+47) 23 400 600 eller p\u00e5 <a href=\"http:\/\/www.forbrukertilsynet.no\/\"><strong>www.forbrukertilsynet.no<\/strong><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"Return policyVillavicencio Design allows return and refund if the product received is not according to product quality standards or if the product received does not tally with the product ordered ( wrong colour, size etc.) in accordance with the Cancellation Act. In order to start the return procedure, please ensure the following: The item is unused, resellable, undamaged (no stain, wear marks), and all tags are included. The Purchaser must inform the Seller that he\/she will exercise this right within 14 days after the start of the cancellation period. This time limit includes all calendar days. If the period ends on a Saturday, Sunday or public holiday, the period will be extended until the next business day. Defective goods: the Purchaser\u2019s rights and time limit to give noticeIf the goods are defective, you must notify us that you wish to invoke the defect within a reasonable amount of time after the defect was discovered. It must be done within two months after the defect was discovered. Notice may be given no later than two years after you took possession of the good. If the goods or parts thereof are meant to last considerably longer than two years, this deadline is...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9339","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Payments and returns - Villavicencio Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/villavicenciodesign.com\/nb\/returns-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Payments and returns - Villavicencio Design\" \/>\n<meta property=\"og:url\" content=\"https:\/\/villavicenciodesign.com\/nb\/returns-and-refunds\/\" \/>\n<meta property=\"og:site_name\" content=\"Villavicencio Design\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-04T10:14:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ansl. lesetid\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/villavicenciodesign.com\\\/returns-and-refunds\\\/\",\"url\":\"https:\\\/\\\/villavicenciodesign.com\\\/returns-and-refunds\\\/\",\"name\":\"Payments and returns - 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